Who is responsible for your information
Claire May Grimsey trading as Luna Assist is the data controller for this website.
Information collected
Contact details (such as your name, email address and telephone number) and information you choose to include when making an enquiry or working together.
How information is collected
Directly from you via the website contact form or by email/telephone, and during the normal course of providing assistance.
Why information is used
To respond to enquiries, provide agreed services, manage communications and records, and operate the website.
Lawful bases
Legitimate interests (for responding to enquiries and running the service) and, where relevant, performance of a contract.
Service providers and information sharing
Your information is not sold. Where necessary, it may be shared with carefully selected service providers strictly to deliver the service (for example, email or document tools). Details of actual providers used should be confirmed by the owner and listed here.
International transfers
If any service providers process data outside the UK, appropriate safeguards will be used. Details should be confirmed by the owner.
How long information is retained
For as long as needed to respond to your enquiry, deliver services, maintain appropriate records and meet legal requirements.
Data security
Reasonable measures are applied to protect personal information from unauthorised access, disclosure or alteration.
Your data protection rights
You may request access to, correction of or deletion of your personal information, or object to/limit certain processing in line with UK data protection law.
How to exercise your rights
Contact grimsey@lunaassist.co.uk with your request.
Right to complain to the ICO
You have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled: ico.org.uk.
Contact details
Claire May Grimsey trading as Luna Assist, United Kingdom. Email: grimsey@lunaassist.co.uk. Telephone: +44 7436 740613.
Last updated
Last updated: [to be confirmed by the owner].